Paid events and programmes
This policy applies to paid registrations for Arventiq Labs events, workshops and programmes made on arventiqlabs.com. Payments are processed by Razorpay. An event page may state different terms; if it does, those apply to that event.
If you cancel
- 7 days or more before the event starts: full refund.
- Between 7 days and 48 hours before: 50% refund.
- Less than 48 hours before, or if you do not attend: no refund. You may transfer your seat to someone else free of charge up to the start, by emailing us their name and email.
To cancel, email [email protected] from the address you registered with, with the event name and your payment reference.
If we cancel or change the event
- If we cancel, you get a full refund.
- If we move the date or change the format (for example, on-site to online), you can keep your place or ask for a full refund within 7 days of our notice.
How refunds are paid
Refunds go back to the original payment method through Razorpay within 7 working days of approval. Your bank may take a few more days to show the credit. Payment-gateway charges are not deducted from refunds we initiate because we cancelled.
Delivery
Events are services, not goods; nothing is shipped. Your confirmation, joining details and any certificate are sent by email to the address you registered with. If you do not receive your confirmation within 24 hours of paying, contact us.
Duplicate or failed payments
If you were charged twice or charged without a confirmed registration, email us your payment reference. We refund the extra amount in full.
Grievances
Grievance Officer: Beerappa Belsakkarge
Email: [email protected] (subject “Grievance”)
Phone: +91 70287 00361 (Monday to Friday, 10:00–18:00 IST)
Address: Arventiq Labs LLP (LLPIN: ADC-3527), BMS Innovation Centre, Yelahanka, Bengaluru, Karnataka 560119, India