Knowledge Hub

Secure Online Examinations: Pre-Exam Checklist

A practical checklist institutions can run before every high-stakes online exam — identity, environment, platform, data and incident readiness.

Before you open the exam

Identity and access

  • Candidates sign in with institution-issued accounts or verified email; no shared logins.
  • Multi-factor authentication is enabled for exam administrators and question setters.
  • Role separation: the people who upload questions are not the people who can see live answers.

Question security

  • Question banks are stored encrypted and access is logged.
  • Randomise question order and options; use pools so no two candidates see identical papers.
  • Set an embargo: questions become visible only at the scheduled start time.

Platform and infrastructure

  • Confirm the platform has been load-tested for your expected concurrency plus 30% headroom.
  • Verify HTTPS everywhere and that session cookies are HttpOnly and Secure.
  • Check that proctoring settings (tab switching, copy/paste, webcam) match the exam's rules and were communicated to candidates in advance.

Candidate communication

  • Share a short "how to join" guide and a system check link at least 48 hours before.
  • Publish the technical helpline number and the rules for connection loss.

During the exam

  • Keep a live dashboard of active sessions, submissions and flagged events.
  • Record every administrator action (pause, extend, unlock) with who/when/why.

After the exam

  • Export results and audit logs to a protected location; keep them per your retention policy.
  • Review flagged incidents with at least two reviewers before any penalty decision.
  • Run a short retrospective: what failed, what nearly failed, and what to change next time.

> Tip: treat the checklist as a living document — add an item every time something surprises you.