The problem
Automated decisions arrive as terse letters, and people cannot tell why they were refused or what to do next.
What to build
Build a generator that turns a decision and its rules into a clear letter with reasons, rights and next steps.
Success looks like
Letters that readers understand in testing and that always trace back to the rule that produced them.
Suggested technologies
- Rule tracing
- Natural language generation
- Readability testing
- Templates
- Accessibility
An original, independent statement. It is not an official Smart India Hackathon problem statement, and Arventiq Labs is not affiliated with or endorsed by that programme. The scenario is illustrative and does not describe any specific organisation. Free to use with credit.