arventiqlabs.com Bengaluru, India
GovTech & Citizen Services · Intermediate

Citizen feedback sentiment dashboard for a municipality

GOV-08 · Original hackathon problem statement from Arventiq Labs

The problem

Feedback arrives from calls, social media and forms, and no one sees the overall picture.

What to build

Build a dashboard that unifies feedback, groups it by topic and ward and highlights emerging problems.

Success looks like

Topic grouping that officers judge accurate and a ward-level trend view updated daily.

Suggested technologies

  • Topic modelling
  • Sentiment analysis
  • Data integration
  • Multilingual text
  • Dashboards

An original, independent statement. It is not an official Smart India Hackathon problem statement, and Arventiq Labs is not affiliated with or endorsed by that programme. The scenario is illustrative and does not describe any specific organisation. Free to use with credit.